Frequently Asked Questions
Find answers to common questions about our meal delivery service
How does meal delivery work?
We prepare fresh, healthy meals and deliver them to your doorstep according to your chosen schedule. You can customize your meal plan based on your dietary preferences and fitness goals.
What areas do you deliver to?
We currently deliver throughout Morocco, including major cities like Casablanca, Rabat, Marrakech, and Fez. Delivery times may vary by location.
Can I customize my meals?
Yes! You can choose from various meal plans including weight loss, muscle gain, keto, and balanced nutrition. You can also specify dietary restrictions and preferences.
How fresh are the meals?
All meals are prepared fresh daily using high-quality ingredients. We use proper packaging to maintain freshness during delivery.
Can I pause or cancel my subscription?
Yes, you can pause or cancel your subscription at any time through your dashboard. Changes take effect from the next delivery cycle.
What payment methods do you accept?
Currently, we accept cash on delivery. We're working on adding credit card and mobile payment options soon.
What if I'm not satisfied with my meal?
Customer satisfaction is our priority. If you're not happy with any meal, please contact our support team and we'll make it right.
How do I track my order?
You can track your orders through your dashboard. You'll also receive email notifications about order status updates.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support