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Terms and Conditions

Last updated: July 18, 2026

1. Introduction

Welcome to Fitnest. These Terms and Conditions govern your use of our website, mobile application, and services. By accessing or using Fitnest, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Definitions

""Service" refers to the meal preparation and delivery service provided by Fitnest."

""User" refers to the individual who accesses or uses the Service, whether as a registered user or guest."

""Subscription" refers to the recurring meal plan service offered by Fitnest."

3. Account Registration

To use certain features of our Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use a strong password (using a combination of upper and lower case letters, numbers, and symbols) with your account.

4. Subscriptions and Orders

By subscribing to our meal plans, you agree to the following terms:

  • Subscription fees will be charged automatically according to the plan you select (weekly, bi-weekly, or monthly).
  • You may modify or cancel your subscription at any time through your account settings or by contacting our customer service at least 48 hours before your next scheduled delivery.
  • Changes to your subscription, including delivery address, meal preferences, or delivery schedule, must be made at least 48 hours before your scheduled delivery.
  • We reserve the right to adjust pricing for our subscriptions with reasonable notice to subscribers.

5. Delivery

Fitnest will deliver meals to the address provided by the User during the ordering process. By using our Service, you agree to the following:

  • You will provide accurate delivery information, including address and contact details.
  • You or someone authorized by you will be available to receive the delivery during the specified delivery window.
  • If no one is available to receive the delivery, we will leave the package at the door if it's safe to do so, or follow your delivery instructions if provided.
  • Fitnest is not responsible for theft, damage, or spoilage after delivery has been completed.
  • Delivery times are estimates and may vary based on traffic, weather conditions, or other unforeseen circumstances.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@fitnest.ma

Phone: +212 522 123 456

Address: Casablanca, Morocco